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WebsiteForge Support
At WebsiteForge we take pride in our excellent customer support.
For faster service, it is recommended to use our Online Support by clicking on the blue image, to the right and above this text. When it indicates we are ONLINE.
Otherwise please leave us a message, Checkout our knowledge base, post it in ourFacebook Groupor use theVideo Tutorial Index, orcreate a ticket.
M-F 8:30AM-7:00PM EST
Phone 1-888-558-2446 X3
Fax 1-517-338-5064
E-Mailsupport@websiteforge.com
Most Common Support Issues:
Your email suddenly stop delivering to your inbox? (was working fine and without changes to your configuration stopped) |
You can receive but NOT SEND email messages. |
Your web site suddenly is redirected to what seems to be a different web site. Usually with advertisements. |
You cannot pull up your web site |
Youremail suddenly stop delivering to your inbox? (was working fine and without changes to your configuration stopped) Your mailbox is full. Make sure you don't have your email program configured to 'Leave mail on server'. Also make sure if you are 'redirecting' a mailbox to another account -- uncheck 'Store redirected email' if it's not getting checked directly.
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As you can see above, MVVM patterns are fully supported. In this way, you can expose your data from a ViewModel, and the view for manipulating that data is automatically rendered. Your domain name may be expired. You may have received emails asking you to renew your domain name but missed them. Verify your domain is not expired through the company you purchased your domain. Of you purchased the domain through Website Forge - you should of received an email for renewal. Contact support to verify. Create Ultimate Immersive Experiences. ForgeJS is a powerful open-source framework that brings immersive media-driven experiences to life.
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Site documentation and support for SourceForge.net. Best Way to Get Help SourceForge Support says the best way to get help with its software is by using its ticket tracker: Site Support. Other Ways Of Getting Help.
Youcan receive but NOT SEND email messages. You may have not enabled 'Outging Authentication' in your email program. You should check the option named 'My outgoing server requires authentication' in your OUTGOING SERVER settings. Click here for help Your ISP (DSL, Cable, Dialup provider) may not allow you to send mail that belongs to a domain other than your ISP. To resolve this go to your Advanced Options of your email program (Outlook, Outlook Express) and override the PORT setting. Instead of port 25. Change it to 2525. This should allow your email to send. |
Yourweb site suddenly is redirected to what seems to be a different web site. Usually with advertisements. Your domain name may be expired. You may have received emails asking you to renew your domain name but missed them. Verify your domain is not expired through the company you purchased your domain. Of you purchased the domain through Website Forge -- you should of received an email for renewal. Contact support to verify. You or someone in your organization may have misconfigured your DNS settings. Your DNS settings should be Primary: altns1.websiteforge.com and Secondary: altns2.websiteforge.com. Contact your registrar, the company you purchased your domain from, and make this change. |
Youcannot pull up your web site You may have closed your browser before your site was finished publishing. Login to your member's area and click the green Publish Site button. Wait at least 5 minutes before closing your browsear. IF YOU CANNOT visit other sites -- Your ISP may be experiencing problems. Try to visit other sites likehttp://www.google.com/,www.websiteforge.com (WebsiteForge ). If you CANNOT view other sites, then contact your ISP (cable, dsl, or dialup provider).
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DO YOU NEED TO UPDATE OR CHANGE YOUR CREDIT CARD INFORMATION? Expired Cards: IF you have received an email asking you to update your card please login to your Member's Area and press the green Make Payment button located where your Publish button is normally. Changing cards (card is valid but just want to change it): E-mail billing@websiteforge.com and they will respond with a link to an update form. |
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WebsiteForge Support
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Live Chat Support Hours: M-F 8:30AM-7:00PM EST
Other WebsiteForge Contact Information
Phone 1-888-558-2446
Fax 1-517-338-5064
E-Mailsupport@websiteforge.com
POS Processing - Card Processor>
'Shopping for a merchant account provider is confusing at best.'
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Contact Dale Spenrath at POS Processing. http://www.posprocessing.com to get the facts. Dale will proivde the best card processing option available to you.
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Once you better understand merchant accounts -- you can avoid pitfalls and better understand why so many merchant account providers deceive you with what seems to be a great deal.